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PRIVACY POLICY

This policy describes how Genius Behavior (“we,” “us,” or “our”) collects, manages, stores, uses, and discloses your personal information. It outlines the privacy framework within which we operate and should be read in conjunction with any supplementary privacy policies and implementation procedures that we may introduce or update periodically.

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If you disagree with the terms of this policy, please refrain from providing us with your personal information.

Your Personal Information and Privacy

Our Privacy Policy explains how we collect, store, use, disclose, and manage your personal information. It also details the physical, electronic, and security measures we employ to protect it.

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By providing personal information through this website, you accept the inherent risks of dealing over the internet and agree not to hold us responsible for any breach of security unless we have violated a law, acted with gross negligence, or deliberately defaulted on our duties to you.

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We reserve the right to disclose de-identified information about users to third parties. Complaints about privacy matters are taken seriously, and our complaint handling procedure is outlined in this policy.

Definitions

Information and Records: This policy covers electronic or physical records but excludes publicly available information and employee records.

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Personal Information: Information that identifies you or can reasonably be used to ascertain your identity.

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Sensitive Information: Includes biometric, criminal, genetic, health, political, philosophical, and membership-related data.

What types of Personal Information does Genius Behavior collect and hold

Depending on your interaction with us, we may collect:

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  • Your name, gender, and date of birth
     

  • Email address and phone number
     

  • Shipping and billing address
     

  • Occupation, job title, or business information (if provided)
     

  • Payment details (processed securely through third-party providers)
     

  • Technology information (e.g., browser type, IP address) used to access our site
     

  • Preferences for products, communications, or events
     

You may refuse to provide personal information, which could affect our ability to fulfill orders or provide certain services. You may choose to use anonymity or a pseudonym where practical, but it may limit your access to services or offers.

Why does Genius Behavior collect, hold, use, and disclose Personal Information

We collect, store, and use your personal information to:

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  • Fulfill product orders and deliver digital resources
     

  • Provide customer support and respond to inquiries
     

  • Process payments securely
     

  • Send marketing communications (with your consent)
     

  • Provide updates about new products, events, or offers
     

  • Improve our website, services, and user experience
     

  • Comply with legal obligations and prevent fraudulent activity
     

We may disclose your personal information to:

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  • Trusted service providers (e.g., shipping companies, payment processors)
     

  • Technology providers and website hosting partners
     

  • Government agencies or regulators where legally required
     

  • Business advisors, auditors, or legal representatives
     

Certain situations may require us to disclose personal information without consent, such as preventing imminent threats to health, safety, or legal compliance.

Use of Third-Party Software

Our website may use services and technologies provided by third parties. Your personal information may be collected directly by third-party service providers like:

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  • Google Analytics (for website usage data)
     

  • Email marketing platforms (for newsletters and campaigns)
     

  • Payment processors (for secure online payments)
     

Please review their privacy policies to understand how they collect and use your data, as this is beyond our direct control.

Direct Marketing

We may use your personal information for marketing purposes where you’ve provided consent (implied or explicit). You may opt out of marketing communications at any time by clicking “unsubscribe” in our emails or by contacting us directly.

Cross-Border Disclosure of Personal Information

Personal information submitted through our website may be stored in cloud-based systems, which may be hosted outside your country of residence. By providing your information, you consent to this storage and processing. While we carefully select our third-party partners, we are not responsible for their non-compliance with local privacy laws.

How does Genius Behavior hold and secure your Personal Information

We take reasonable steps to ensure that the personal information we collect is accurate, complete, and protected from misuse, interference, or unauthorized access.

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  • Electronic data is stored in password-protected systems and secure servers.
     

  • Hard copies (if any) are kept in restricted areas.
     

Despite our efforts, no method of online transmission can be guaranteed 100% secure.

Accessing and Correcting your Personal Information

You may request access to, or correction of, your personal information by contacting us in writing. We will respond promptly provided that granting access:

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  • Does not infringe on the privacy of others
     

  • Is lawful and reasonable
     

  • Can be verified as coming from you
     

We reserve the right to charge reasonable fees for processing these requests.

Complaints

​If you have concerns about how we manage your personal information, contact our Privacy Officer. We will investigate and respond to complaints in a timely, professional manner.

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